Privacy Policy
1. Introduction
This Privacy Policy describes how Whistley Therapies collects, uses, and discloses your information. By using our services and website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect personal information that you provide directly to us, such as your name, email address, phone number, and any other information you provide when you contact us or book a session.
We also collect certain information automatically when you visit our website, including your IP address, browser type, and operating system.
3. How We Use Your Information
We use the information we collect to:
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Provide and manage our therapy services.
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Communicate with you regarding appointments, inquiries, and updates.
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Process payments and bookings.
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Improve our website and services.
4. Third-Party Services
We use third-party services to operate our business. These services may have access to your personal information for the sole purpose of performing their functions.
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Google Analytics: We use Google Analytics to collect data about your use of our website. This data, which is collected via cookies and other tracking technologies, helps us understand how visitors use our site so we can improve it. Google’s privacy policy can be found here: [link to Google’s Privacy Policy]. You can opt-out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
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Fresha (Booking System): We use Fresha as a third-party booking system to manage your appointments. When you book a session, you provide your information directly to Fresha. Fresha’s use of your data is governed by their own privacy policy, which you should review. Fresha’s privacy policy can be found here: [link to Fresha’s Privacy Policy, e.g.,
https://terms.fresha.com/privacy-policy].
5. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
6. Cookie Policy
What are Cookies? Cookies are small data files stored on your device that help us improve your experience on our website.
How We Use Cookies We use cookies for a number of reasons, including to improve our website’s functionality and to collect anonymous data via Google Analytics. This data helps us understand how our site is used so we can make it better.
Your Choices You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please be aware that disabling cookies may affect some features and functionality of the website.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or request the deletion of your information. To exercise these rights, please contact us.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
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By email: coralie@whistleytherapies.com
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By phone: +44 7469 954081